Sarah Goldring
AGILE STRATEGIST, Certified SAFe® Program Consultant, Human Centred Design, Business Architecture Foundations
BACKGROUND & EXPERIENCE
Sarah has a passion for Business Model Innovation to enable Enterprise Agility having led and transformed Organisations at scale. Sarah has designed the NWoW Organisational blueprint for a number of publicly listed companies both within the Finance, Insurance and Mining sectors. She has led the design and roll out of new Operating Models, Organisational Design, Journey and Service Design, Roles and Capability uplift to enable New Ways of Working.
She has created organisational Agile Coaching capabilities, embedding resources at both Enterprise, Team of Team and Team level. She has a passion for ensuring delivery is value aligned and set up for incremental success by embracing widely accepted industry techniques as well as bespoke techniques to drive Product Discovery (Inception). Sarah has a focus on value creation, functional decomposition and iterative delivery to minimise risk inherent.
INDUSTRY EXPERIENCE
Sarah is globally experienced having worked in Australia, India, Singapore and the United Kingdom. Sarah has worked across industries including Banking, Funds Management, Retail, Mining, Insurance and Utilities.
Natalie Aurora
AGILE STRATEGIST, Certified SAFe® Program Consultant, Human Centred Design, Business Architecture Foundations, CBAP Certified
BACKGROUND & EXPERIENCE
Natalie has over 17 years of experience in transforming organisational capability through embedding an Agile mindset in support of New Ways of Working. Natalie has a passion for Agile Product Discovery and Product Delivery having led outcomes on large transformational projects.
Natalie is a firm believer in customer centricity. She possesses the skills to ensure that the value of any initiative is well understood and remains at the forefront during delivery. She is a firm believer in the value of collaboration, agility and the process of test and learn to rapidly produce customer value.
Having been involved in large scale transformations as well as coaching teams to realise incremental change in day to day agile work practices, Natalie possesses strong leadership skills and an ability to effectively collaborate with diverse stakeholders to motivate people through change.
INDUSTRY EXPERIENCE
Natalie is globally experienced having worked on initiatives in Australia, New Zealand, Singapore, India and the United Kingdom and has worked across industries including Finance, Insurance, Retail, Education, Automotive, Mining, Telecommunications and Government.
Chantel Klein
AGILE COACH, Design Thinking, Agile Fundamentals, Advanced Agile & Product Ownership Certified
SAFe® Agilist
BACKGROUND & EXPERIENCE
Chantel is a highly experienced Senior IT Professional with over 20+ years’ exposure to various industries. Chantel is a thought-leader and experienced Enterprise and Team Agile coach and facilitator who has been actively involved in several large scale Agile Transformations.
Chantel has a special interest in Human Centered Design to further incorporate delivering customer value and innovation capabilities.
Chantel has proven ability to perform quality business and strategic analysis and planning across a variety of domains, while creating frameworks to help kick-off, shape or remediate medium to large initiatives in order to achieve operational performance. Chantel has a strong track record for creating and leading high performing teams in order to create efficient delivery by harnessing an environment that fosters quality, collaboration and innovation.
INDUSTRY EXPERIENCE
Chantel has a demonstrated history of working in the following industries; Retail, Mining, Transport, Financial Crime, Banking & Wholesale Markets, Insurance, Digital & Accounting.
Martin Weber
PRODUCT OWNER, STRATEGIC BUSINESS ANALYST, AGILE COACH
BACKGROUND & EXPERIENCE
Martin has over 15 years of experience in software delivery, operating as a Product Owner, Strategic Business Analyst, and Agile coach. Martin has a passion for ensuring that business, customer, and user outcomes are at the forefront of his delivery.
Martin has exceptional facilitation skills and possesses the ability to work collaboratively with diverse stakeholders to ensure everyone understands the problem. Martin has a proven track record of demonstrating creativity and customer-centric thinking in his approach to analysing and solutioning complex problems.
A highly collaborative team player, Martin has strong interpersonal skills that enable him to effectively guide conversations to ensure teams have a shared vision on how to achieve valuable customer outcomes.
INDUSTRY EXPERIENCE
Martin has experience working in Banking and Finance, Insurance and Higher Education.
Marzia Fini
Agile coach & strategic analyst, Human Centered Design, ICAgile Certified Professional, Agile Product Ownership Certified, Business Architecture Foundations, SAFe® Agilist
BACKGROUND & EXPERIENCE
Marzia is a versatile, hands on Agile Coach and Strategic Analyst professional with over 18 years’ experience in Insurance, Banking and Utilities. Marzia thrives on bringing people together; utilising Agile techniques to support Teams and Teams of Teams. She uses Design Thinking principles to uncover pain points, bringing the customer viewpoint into collaborative activities to explore business ideas and solve problems.
Marzia has significant experience in driving Agility through Ideation and Discovery and setting iterative delivery up for success
INDUSTRY EXPERIENCE
Marzia has a demonstrated history of working in the following industries: Banking (Digital, Institutional and Payments), Insurance and Utilities.
Nancy Huang
agile coach, ENTERPRISE BUSINESS ANALYST, Scaled Agile Framework Release Train Engineer (RTE)
BACKGROUND & EXPERIENCE
Nancy is a is highly accomplished consultant with 25 years of delivery experience. She has undertaken a wide variety of roles, delivering solutions and outcomes across people, process, and technology transformations. She has proven experience in Business Analysis, Business Strategy Consulting, Project Management, Organisation Change Management and Agile Coaching. Her breadth of experience, learning agility and adaptability enable her to understand new projects quickly to create immediate impact.
INDUSTRY EXPERIENCE
Nancy has a demonstrated history of working in the following industries; Banking across Finance, Telecommunications, Utilities, Education, Transport/Logistics and Retail.
Emma Takacs
Product Owner, Scrum Master, Business Analyst, SAFe® Agilist
BACKGROUND & EXPERIENCE
Emma is a high performing strategic business analyst with significant experience in operational transformation, requirements gathering, analysis, and delivery using SAFe and other Agile methodologies.
Emma is able to learn and adapt quickly to organisations and their culture. Emma is skilled at bringing together the right people across organisations to deliver valuable outcomes.
INDUSTRY EXPERIENCE
Emma has experience working across the following industries; Banking and Finance, Accounting, Insurance and Higher Education
Patrick Macdonald
PRODUCT OWNER, Scrum master, Business Analyst, SAFe® Agilist
BACKGROUND & EXPERIENCE
Patrick is a project professional with over 10 years of experience in software and process improvement projects within the Banking industry. He is highly skilled in elicitation, analysis and delivery using SAFe and other Agile methodologies. Patrick actively promotes the adoption of an agile mindset and techniques.
Patrick has a keen interest for delivering high-quality project outcomes. Patrick facilitates collaboration between stakeholders to empower decision makers and enable teams to achieve common goals.
INDUSTRY EXPERIENCE
Patrick has a demonstrated history of working in the following industries; Banking (Institutional, Retail, Payments and Regulatory Compliance)
Lichu Huynh
Scrum master, Business Analyst, SAFe® Agilist
BACKGROUND & EXPERIENCE
Lichu is a highly experienced Consultant with over 15+ years’ experience.
A highly motivated and dynamic Business Analyst and Scrum Master who is passionate about delivering value to customers, agile transformation and empowering a culture of autonomy and continuous improvement.
Lichu has operated across the end to end Project lifecycle from Design thinking through to change management, training and implementation.
Extensive experience in Agile delivery (Scrum, Kanban frameworks)
Facilitation of Discovery workshops to drive clients to define their core minimum viable product to deliver value within reduced time to market
Process mapping (BPMN) and storyboarding (wireframes) to agree current to future state design
Story maps and collaboration with UX Designers to deliver the desired customer experience, consistency and brand alignment
Development of course material and tutorials to support learning outcomes
Reporting - defining reporting specifications, extracting data to derive insights and make recommendations for continuous improvement
Experience in managing business implementation activities including UAT and training sessions as well as technical implementation activities
Ability to lead end-to-end delivery on multiple streams of work including scoping exercise, requirements gathering and customer journey mapping activities
INDUSTRY EXPERIENCE
Lichu has a demonstrated history of working in the following industries; Financial Services - Digital channels, Data & Analytics, Payments and CRM solutions
Richard Wood
ENTERPRISE BUSINESS ANALYST, AGILE Delivery Lead, SAFe® Agilist
BACKGROUND & EXPERIENCE
Richard is a high performing portfolio and project delivery professional with 20+ years’ experience driving large scale programs of organisational change, with specific specialisation in:
Leading the planning & execution of program-level Discovery\Inception activities to inform divisional investment\business cases.
Employing advanced business analysis techniques & skills to formulate approach; engage & manage diverse stakeholder groups; & facilitate fit-for-purpose elicitation events to inform commercially-minded decision making.
Prioritising & refining large scale portfolios of work
Leading teams of Product Owners to decompose work down into meaningful squad missions & objectives
Managing incoming demand; facilitating estimation; building & maintaining stakeholder relationships; facilitating ongoing portfolio planning & operational ceremonies; manage escalations, dependencies, risks & issues; resolving blockers; providing ongoing financial management of portfolio, incl. team structure design; measuring, monitoring, improving portfolio performance
Planning and executing strategy sessions to influence portfolio & divisional strategy
INDUSTRY EXPERIENCE
Richard has worked across various industries including Insurance (Fraud prevention), Banking and Finance, Superannuation, Enterprise Data Services, Automotive, Credit Bureau Services and Government (Tax).